Satisfied Customers Comments Music to Our Ears

When any of our customers move out from our storage facilities, we ask them to complete a survey which includes asking for their honest opinion about our facilities and customer service. We want to be sure we are always on our A-game, taking advice from the negative comments and learning more about our customers from the positive comments.

One of our surveys was recently filled out by Rachel A., who told us she had purchased a new home and was taking her belongings there. On a scale of one to four, with four being the best, Rachel gave our Elkhorn staff a four for being friendly and helpful.She noted that our manager, Diane, “has been helpful and friendly anytime I contacted her! She was the reason why I chose this location over other ones!”

Another customer who recently moved out from our Elkhorn facility, Richele M., said she “Really loved Diane. Great place, very clean & safe. I would recommend this place to anyone.”

MusicToMyEarsWe’re pleased to hear Rachel and Richele’s comments and are very happy to have received similar comments from customers at our other facilities. It’s music to our ears!

Here are a few of the things our customers had to say:

“I just wanted to say thank you to whoever puts Bible verses on your sign every few days. I drive right by daily and it has often been an encouragement to me to read those few lines. And I’m sure I’m not the only one who has been blessed by your willingness to share some of God’s words. Keep up the good work and may God bless you for spreading His promises a few words at a time.” – Heather

“Great place to store!” – Terri S. ■ “Excellent!” – Kevin V. ■ “You rock!” – J. ■ “Carrie was very friendly and helpful. Great experience.” – Krystin R ■ “Great facility and service. Thanks, Kerry!” – Fred S. ■ “Outstanding service.” – Janice S.

“Tammy was very friendly and helpful.” – Marcus J. ■ “Thanks for keeping our items safe and secure.” – Keith B. ■ “I’d like to thank all the staff , they were very helpful.” – Brian T. ■ “Dawn has always been very friendly and helpful. You are very lucky to have her!.” – Gretchen S.

“Great staff, very helpful.” – David W. ■ “Awesome.” – Ken C. ■ “Diane was extremely helpful during my entire move. Thanks!” – Reed R. ■ “Keep up the good work!” – James C.

“Excellent staff and facility.” – Linda D. ■ “Was treated very well by staff and will always recommend Dino’s to my friends. Thank you.” – Clyde K. ■ “Good customer service. Thanks a lot!” – Michelle M.

“I love the words of advice on the advertising boards on the side of your buildings. I read the boards every time I drive by and think about the phrase. I appreciate how they aren’t specifically religious and are sound words. Please continue to have these messages. It is more beneficial than to display weekly storage specials and much more interesting. I absolutely love the message on Douglas!” – Sean H.

Our thanks to all of our customers for choosing to store at Dino’s and for their kind, encouraging and helpful comments.

We’re Glad to Help!

The Clive, Iowa, Fire Department uses locks in training their personnel, so when one of our former renters, Clive fireman Jeff Price, called to ask if we had any locks we could donate to the department, Jill Madonia, manager at Dino’s Storage at 5327 SE 14th St. in Des Moines, was happy to oblige.

LockGrinderJeff came in and Jill gave him a box of 10 locks, along with what might be a better idea for cutting them open. Jeff showed a video on his phone to illustrate how the department uses a saw to cut different locks. Jill showed him how we cut locks with a grinder. Jeff took a video of our way noting that it is much quicker and easier than using the saw. He’s suggesting to his captain that a grinder be carried on the fire truck.

CliveFIremenAs always, community service is a top priority with Dino’s and it’s great to have the opportunity to help out those who put their lives on the line to protect our lives and property.

Dino’s has three locations in the Des Moines metro. The others are at 2725 2nd Ave. In Des Moines and at 411 Brick St. In Bondurant.

Fahrenheit or Celsius?

Nearly every country on earth – aside from the United States – measures temperature in Celsius. Celsius is a reasonable scale that assigns freezing and boiling points of water with round numbers, zero and 100. In Fahrenheit, those are 32 and 212.

Only four other nations join the United States and its territories in using Fahrenheit – The Bahamas, Belize, the Cayman Islands and Palau. Canada sometimes uses Fahrenheit, but the official temperature scale is Celsius.

temperatureAmerica’s stubborn unwillingness to get rid of Fahrenheit temperatures is part of its refusal to change over to the metric system, which has real-world consequences. One conversion error between U.S. and metric measurements sent a $125 million NASA probe to its fiery death in Mars’ atmosphere.

Why does the United States cling to its antiquated system of measurement? Blame two of history’s all-time greatest villains: British colonialism and the U.S. Congress.

Back in the early 18th century, the Fahrenheit measurement system was actually pretty useful. It comes from Daniel Gabriel Fahrenheit, a German scientist born in Poland in 1686. As a young man, Fahrenheit became obsessed with thermometers. Measuring temperature was a big problem at the time. No one had invented a consistent, reliable way to measure temperature objectively. “Fahrenheit was still only twenty-eight years old when he stunned the world by making a pair of thermometers that both gave the same reading,” the University of Houston’s John Lienhard writes. “No one had ever managed to do that before.”

Fahrenheit set zero at the lowest temperature he could get a water and salt mixture to reach. He then used a slightly incorrect measurement of the average human body temperature, 96 degrees, as the second fixed point in the system. The resulting schema set the boiling point of water at 212 degrees, and the freezing point at 32 degrees.

In 1724, Fahrenheit was inducted into the British Royal Society, and his system caught on in the British Empire. As Britain conquered huge chunks of the globe in the 18th and 19th centuries, it brought the Fahrenheit system, and some other peculiar Imperial measurements, such as feet and ounces, along with it. Fahrenheit became a standard temperature in much of the globe.

By the mid-20th century, most of the world adopted Celsius, the popular means of measuring temperature in the modern metric system. Celsius was invented in 1742 by Swedish astronomer Anders Celsius. “Celsius should be recognized as the first to perform and publish careful experiments aiming at the definition of an international temperature scale on scientific grounds,” Uppsala University’s Olof Beckman writes.

Around 1790, Celsius was integrated into the metric system – itself an outgrowth of the French revolution’s desire to unify the country at the national level. The metric system’s simplicity and scientific utility helped spread it, and celsius, throughout the world.

The Anglophone countries finally caved in the second half of the 20th century. The UK itself began metrication, the process of switching all measurements to the metric system, in 1965. It still hasn’t fully completed metrication, but the modern UK is an overwhelmingly metric country.

Virtually every other former British colony switched over as well. Some, including India, did so before even the UK and others, including Canada, Australia and South Africa, after. These changes, all around the same time, prompted the U.S. to consider going metric. Congress passed a law, the 1975 Metric Conversion Act, that was supposed to begin the process of metrication. It set up a Metric Board to supervise the transition.

The law failed in its objective because it made metrication voluntary, rather than mandatory, the public had a major say in the matter. And lots of people didn’t want to have to learn new systems for temperatures or weights.

“Motorists rebelled at the idea of highway signs in kilometers, weather watchers blanched at the notion of reading a forecast in Celsius and consumers balked at the prospect of buying poultry by the kilogram,” Jason Zengerle writes in Mother Jones. Organized labor fought it as well, according to Zengerle, so workers wouldn’t have to retrain to learn the new measures.

President Reagan dismantled the Metric Board in 1982, its work in tatters. Today, only the U.S., Liberia and Burma remain off the metric system, and Burma announced its intent to metricate in 2013.

Susannah Locke lays out the case for Celsius and the rest of the metric system very persuasively, but here’s a brief recap. The simpler metric scales make basic calculations easier and thus less error-prone. American companies incur extra costs by producing two sets of products, one for the US and one for the metric using world.

American parents and caregivers are more likely to screw up conversion rates when they give out medicine, sending some children, who are more susceptible to overdoses, to the hospital. Further, American students have to be trained on two sets of measurements, making basic science education even more difficult.

It’s Still Winter, But Think Spring!

Forget the snow. Forget the cold. Spring is approaching. Start planning your lawn and landscaping strategy.

To help you out, here are some common myths and myth-busting tips from lawn and landscaping professionals:

Myth #1: You can water your lawn and landscape any time of day.
Reality: Water is a valuable resource; make every drop count! Watering the lawn in the early mornings or evenings after sunset minimizes evaporation. It’s the best time for water to penetrate deep into the soil.

LawnmythsMyth #2: It’s okay to cut the grass very short.
Reality: Most landscape professionals advise against cutting more than one-third of the grass leaf at a time. Mowing at a finished cut height of 3 to 3.5 inches throughout the summer is generally recommended. The lawn will need less water, will be more resistant to weeds and will have a deeper, greener color. Use a sharp mower blade to prevent tearing grass blades. A crisp and clean cut will help prevent a “brown tip” appearance.

Myth #3: It’s best to water your lawn every day.
Reality: Watering your lawn every three days is better than daily watering. Deep, rather than shallow watering of your lawn is recommended to nurture the roots. An inch of water to 12 inches of soil is the preferred ratio for watering actively growing grass.

Myth #4: If you want to replace your lawn, you should do it in the spring when plants get ready to bloom.
Reality: The best time to sow seed is in the late summer and early fall when the temperatures are more consistent and when highly competitive weeds, like crabgrass, are at the end of their life cycle.

Myth #5: Early spring is the best time to fertilize the lawn.
Reality: Since different species of grass prefer nutrients at different times of the year, be sure to use the correct fertilizer, at the right rate, at the right time and in the right place. A slow-release fertilizer allows for more even and consistent feeding over a longer period of time than a quick-release fertilizer. And, remember to use fertilizers responsibly by cleaning up any that lands on streets, sidewalks or driveways where they can be washed into lakes, ponds, rivers and streams.

Myth #6: A garden hose is more cost efficient than installing an irrigation system.
Reality: Many landscape professionals recommend installing an irrigation system with smart controllers which have sensors that water when needed. Smart irrigation can offer a cost savings of 15 to 20 percent on water bills. Converting irrigation spray nozzles from sprinklers to rotating nozzles will spread heavy droplets of water at a slower pace, which makes them more targeted and effective.

Myth #7: You have to irrigate to have a healthy and beautiful lawn.
Reality: Grasses are built to endure long periods of drought by entering a state of dormancy. When temperatures and moisture levels are at their extreme, the growing point of the grass plant, the crown, will shut off the grass blades, turning them brown. In almost all instances, once the heat and drought stresses have gone, the crowns will begin to send up new shoots. There’s nothing wrong with irrigating to avoid dormancy, but “embracing the brown” for a couple of weeks in the summer is just fine too.

Starbucks Drives Home Values

Home owners are always hunting for ways to increase the value of their homes – and interior revamps or full-on remodels may do the trick. Or you could just move near a Starbucks.

starbucksHomes located near a Starbucks coffee shop appreciate at a far faster rate than homes not near a Starbucks, according to experts at real estate database Zillow. Since 1997, houses near a Starbucks appreciated 98 percent while homes farther away appreciated only 65 percent, Zillow CEO Spencer Rascoff explains in his new book Zillow Talk.

The reason? One theory is that house hunters may think a Starbucks means the neighborhood is gentrifying. Or maybe it signals that a neighborhood is getting safer, and a safer neighborhood is buyers’ main reason for moving, according to a new survey from analysts at The Demand Institute. A simpler explanation? More than half of home buyers want restaurants and cafes within “a short drive” of their new home, so perhaps Starbucks fits that description.

Whatever the reason, Rascoff makes two things clear: A neighborhood Starbucks isn’t the result of higher home prices; it causes them. And the closer you live to one, the better. After Starbucks opened in a particular neighborhood, nearby homes not only rose in value, but they also appreciated faster the closer they were to the shop. Call it the “Starbucks Effect.”

“Starbucks equates with venti-sized home-value appreciation,” according to a book excerpt on Quartz. “Moreover, Starbucks seems to be fueling – not following – these higher home values.”

So the next time you’ve got an urge to reach for the hammer, just get a latte and house hunt instead. Your home’s value will thank you.