At Dino’s, storage is our business. But customer satisfaction and community service are our guiding lights.
Treat our customers right and they will be customers for life. Be proactive and cooperative in our community and our name will be a point of pride.
Our Center Street facility recently received a note of thanks from one of our customers.
“You were so helpful and personable, and we appreciate your attention to detail and to providing great customer service,” our customer told us in a letter. The customer and her sisister came to the facility to arrange storage space for their parents’ belongings. That was accomplished.
Heartland Family Services recently was the beneficiary of a gift of office furnishings from McGrath North law firm. But there was a hitch, the law firm had to vacate its old quarters before the space for Heartland Family Services’ new programs was ready. That created a pressing need for short-term storage for the incoming furnishings.
In a recent blog, Heartland Family Services said “another wonderful supporter of our agency, Dino’s Storage,” stepped up to the plate. “One call to owner, Dave Paladino, led to a quick conversation with Jena Erickson, Operations Manager for Dino’s Storage. Jena not only agreed to help us find short-term storage, but made it possible at a 50 percent discount! Her quick problem-solving helped us to create a cost-effective solution that will allow our agency to acquire much-needed, high quality furniture using almost none of our existing cash resources. As a result, we have more money to put into our programming and can serve more people.:
Letters and comments like these from customers and community organizations make us proud. Remember, we are here to serve you and our community.